Have you ever looked at a person and thought, “I don’t know how they do it!”? Well, that is exactly how we look at these five ladies on a daily basis! Rehoboth regions rely on these outstanding women for such an array of things that keep the offices organized and efficient. Phones, emails, couriers, clients, volunteers, guardians, staff – they have revolving doors of non-stop needs that they somehow manage to handle with patience, poise and positivity. There are not enough words to express how much appreciation is felt for these extraordinary women. Sigrid (South), Clarita (Calgary), Priscilla (Northwest), Linda (Central) and Audrey (Edmonton), Rehoboth is blessed to have you – thank you for all you do.
If you live or have visited Rehoboth’s Greenhouse in Coaldale, then you know it’s the kind of place dreams are made of; it’s even been utilized for wedding and graduation photos before! This magical place would not be possible without Denise, the Production Coordinator. Denise has been working tirelessly since December, likely even earlier, to start seeds, recruit volunteers and organize and train clients with their supports! You can imagine the challenges she faced this year with the pandemic, between unsure if the greenhouse would actually be able to open to the number of staff and volunteers cut to a minimum. Despite these challenges, Denise adapted and overcame to have the greenhouse ready for the wonderful community that consistently supports Rehoboth.
Denise, Rehoboth is blessed to have you – thank you for all you do.
Stephanie, a Central region client services practitioner as well as weekday on-call person, is an amazing mom, friend and coworker! She not only works in this field but lives it with her own children. Stephanie is extremely knowledgeable and is constantly looking to expand her skills by taking online courses while still working and taking care of her family! I personally learn from this beautiful woman daily; she is a wealth of knowledge. Stephanie is extremely hard working, loving and eager to help wherever needed – she is a true asset!
Stephanie, Rehoboth is blessed to have you – thank you for all you do.
Brenda and Mona have been given high praise by the third of their Cavanagh trio, Elaine. These three client service practitioners have been working many extra hours to keep the clients they support and each other safe. In an effort to minimize the amount of traffic in and out of the home, these three ladies have picked up almost all extra/vacant shifts in the last three months. Their dedication and commitment to those they support is extraordinary.
Brenda, Mona and Elaine, Rehoboth is blessed to have you – thank you for all you do.
Maria, Residential Coordinator in Northwest region, continues to go above and beyond during this pandemic. From working all hours of the day, seven days a week to buying, organizing and hand delivery copious amounts of PPE to group homes, Maria never seems to stop! Countless hours spent on the phone between ever changing updates, AHS coordinated response team discussions and team meetings doesn’t leave time for much. And yet, Maria makes the time to send daily inspirations to her teams and assist with the “Quarantine Olympics”. Through everything, Maria has remained her positive, outgoing self without complaint.
Multitasking is not for the faint of heart but Rehoboth’s Finance Manager, Dayna, seems to do so with ease. During the pandemic, Dayna has maintained her usual workload, is handling an audit, has taken over payroll supervision, trained a new employee and is also wrapping up things for an employee who is retiring. Just reading that is exhausting, never mind executing it with the professionalism that Dayna maintains. She’s always ready to answer questions, never makes you feel silly for asking and constantly checks in to see how her team is doing. Her leadership is inspiring. Dayna, Rehoboth is blessed to have you – thank you for all you do.
Here is what one of Rehoboth’s Client Service Specialists had to say about another staff from the South region...
“I have worked with Jen since she started in 2010. Jen is one of the kindest and most genuine people I know. Her love and passion for this field is shown each and every day, evident by parents taking her daughter so she could continue to work during the pandemic. Jen is one of the first people to step up in crisis – she recently offered to support a client she supports to go to the hospital, following all PPE procedures to keep the client safe. Jen will do everything within her power to support and aide the adults we serve.”
Jen, Rehoboth is blessed to have you – thank you for all you do.
LeeAnn, an Edmonton client services worker, is someone you can trust to go above and beyond to make sure that the individuals we work with are well taken care of. She is very in tune with how the individuals are feeling; always ensuring to validate their feelings and to reassure them that all will be well. During this quarantine period, she has kept the whole house clean and sanitized, even as far as sanitizing the outside rails and the mailbox every morning! One coworker always tells her that they sleep easy knowing that they are coming in to work after her.
LeeAnn, Rehoboth is blessed to have you – thank you for all you do.
"Excellence is not a skill. It is an attitude." - Ralph Marston
Hollie, client services coordinator in the Edmonton region, had her plate full already, organizing the Vocational shut down due to the pandemic but she didn’t hesitate to step up for one of her residential coworkers while they were on leave and take over their workload. On top of the ever-changing policies and procedures around the pandemic, Hollie took on the challenge of learning residential services while still supporting and overseeing the vocational team. And if that wasn’t enough, Hollie has helped with the distribution of PPE and organizing the region’s Quarantine Olympics. From where we can see, there isn’t anything she can’t do!
Hollie, Rehoboth is blessed to have you – thank you for all you do.
Alma, a client services practitioner in Grande Prairie, has been a source of encouragement, advocacy and creativity throughout this pandemic. From games to baking to crafts to movies to outdoor activities to video calls with guardians, Alma is always finding new and fun ways to keep clients engaged. She has been flexible while conditions seem to change constantly, following protocols, assisting her co-workers in keeping up with changes and maintaining ongoing documentation. On top of everything, Alma has also worked many additional shifts, all the while maintaining her energetic, infectious demeanor. Alma, Rehoboth is blessed to have you – thank you for all you do.
We asked Rehoboth staff to tell us about a co-worker who has amazed them, one they would like recognized publicly. John, a client services specialist (CSS) in the northwest region, had this to say about a fellow CSS from the Edmonton region:
Sandra deserves appreciation for working above and beyond her responsibility. She is the kind of worker who always makes time to assist her co-workers, without hesitation. Sandra has been a strong, reliable resource for me years, supporting me through creating, revising and updating Behavior Support Plans.
Sandra, Rehoboth is blessed to have you – thank you for all you do.
Meet Jennifer, a client services worker in Calgary, who strives to make every day the best one possible for the clients she supports and her coworkers. Jennifer is a hard worker with a naturally caring and helpful nature, encouraging her coworkers and assisting them however she can. When your days are full of laughter and smiles, who wouldn’t want to work alongside her?! Jennifer, Rehoboth is blessed to have you – thank you for all you do.
Since Covid-19 broke-out, my co-worker, Rahul, has been doing a great job updating his coworkers with any information sent by Rehoboth about the Covid-19. Rahul ensures all information is accessible and visible for all by posting them throughout the house. Rahul also takes the time, when I start my shift, to explain any changes or updates, in order to keep the employees and the clients safe, including gentle reminders to sanitize high touch areas. Rahul has gone above and beyond to ensure the safety of the clients and the staff within the home. - John, Rahul’s coworker
Rahul, Rehoboth is blessed to have you – thank you for all you do.
Cindy is the Client Services Manager for the Edmonton and North West regions. Since the onset of this pandemic Cindy has sent a daily inspirational email to all employees in the Edmonton and North West regions. Her daily email has become something to look forward to during this time of unknown. It provides an uplifting message, a smile and at times much needed guidance that we are in this together and as a team, we will get through this. Thank you for having such a positive impact during these stressful times!
Cindy, Rehoboth is blessed to have you – thank you for all you do.
In difficult times, it’s often the little things that can make the difference between a good and bad day. Laura, a client services worker in the Edmonton region, knows all too well how BIG those little things are. Encouraging the individuals to decorate their home for various events, holidays and seasonal changes has kept everyone busy and smiling. Somehow, she also found a way to peak everyone’s interest in planting flowers and a small vegetable garden!
Laura, Rehoboth is blessed to have you – thank you for all you do.
If you are looking for an example of exemplary service, look no further than Ms. Lisa, a client services worker in Rehoboth’s south region. Her high energy, constant smiles and positive attitude make her not only an amazing worker but also a friend, mother and person. Full of initiative and always willing to help her coworkers, Lisa inspires others with her courage, spirit and confidence. She has a way about her that reminds you how beautiful life truly is.
Lisa, Rehoboth is blessed to have you – thank you for all you do.
One of the greatest pleasures of having our staff recognize each other, has meant that many Rehoboth staff that would rather stay in the background are being put front and center for their incredible efforts. Wendy, a client services practitioner in Three Hills, is a prime example of this. She has been an asset to Rehoboth since the day she started; client focused no matter what but preferring not to be recognized. Dealing with a pandemic, although difficult for all, seems to have made her focus even stronger. Working irregular hours, overtime, working with new-to-her clients was no problem and all done with a smile and grace. And even amidst all this change, Wendy still ensured families stayed connected by assisting clients with video calls or sending pictures to parents and siblings.
Wendy, Rehoboth is blessed to have you – thank you for all you do.
Initially assisting in a home of 3 ladies, Contessa was assigned to support one specifically but that wasn’t how it worked out. She has taken the time to get to know each lady individually, helping the entire house through new strategies in finding motivation during a very confusing time. Contessa seemed to be the answer to the boredom blues for these ladies. From keeping active and reaching goals to guided cooking and meal prep, the ladies cannot get enough of her!
Contessa, Rehoboth is blessed to have you – thank you for all you do.
Rhonda, an Edmonton region client services lead, sits on the Social Committee, assists with Vine of Hope celebrations, organizes a yearly Kananaskis trip for SIL clients and is a Bible Leader for Camp Flourish, all this over and above supervising three residential programs. One of Rhonda’s staff told us how much they admire her for simply “being amazing”. Ensuring groceries are stocked, calling each staff to check in with them and answering any questions they have. We don’t know how you do it but we’re sure glad to do! Rhonda, Rehoboth is blessed to have you – thank you for all you do.
"Attitude is a little thing that makes a big difference." - Winston Churchill
Suzanne, client service coordinator in the Edmonton region, has truly stepped up during a difficult time. Working many additional hours, PPE organizing and deliveries, countless time on the phone for meetings, AHS, team collaborations, the list doesn’t seem to end. But throughout everything, Suzanne was always there to listen to others and offer advice when needed; stating we simply do what we need to do. Suzanne, Rehoboth is blessed to have you – thank you for all you do.
"Honestly, Naomi is one of the kindest, most caring people I’ve known ever, and that just spilled right over when the world turned upside down.
I was working on a school assignment one day not long after the lockdown started, when my phone started ringing. Naomi’s name showed up on the caller ID, and I kind of panicked a little, thinking something was wrong.
Nope! Naomi was just calling, on her off hours no less, to ask how I was. She was so genuine in her inquiry, asking not only about my health but that of my family and how my school was going. I was so touched that she would reach out just to talk and ask. I found out that she was calling everyone to check up on them! It was super sweet, and really showed God’s love." - Daniella, co-worker of Naomi’s
Naomi, Rehoboth is blessed to have you – thank you for all you do.
"I have met a lot of amazing staff since starting a Rehoboth, many of which have amazed me but let me tell you about Jodi. She has this ability to ensure things run smoothly and efficiently; predicting those could go wrong things without missing a beat. As a client services practitioner in the Edmonton region, part of the role is mentoring and assisting the supervisor to lead the team. Jodi is thorough with all protocols and procedures and helps the rest of team keep up with all the changes. She’s no nonsense and straight to the point with coworkers while always smiling and laughing. I’ve noticed the house gets a “comfort blanket” when Jodi is there; everyone is at ease." - Contessa, Jodi’s coworker
Jodi, Rehoboth is blessed to have you – thank you for all you do.
We cannot say enough about Evelyn, a client services worker in the Northwest region. Easy going, helpful, happy, loving, positive – the list goes on! Evelyn’s positivity is contagious as she is always willing to listen and remind you that everything will be alright. Nearing retirement doesn’t stop her either; she is constantly on the go, often cooking and rarely sitting.
Evelyn, Rehoboth is blessed to have you – thank you for all you do.
"If there is one person I could think of, despite of unfortunate circumstances of a pandemic, which gave me an inspiration, that would be my co-worker Miss Elaine Duchesne. A long-term employee of Rehoboth, Elaine is also an extremely active member of community (Stony Plain and surrouding area). Often working more than full time hours for Rehoboth, Elaine remains vital to Parkland Celebration Choir, Laugh a life Gala, Choir at her church and much more. With almost all events in 2020 now cancelled, Elaine chose to turn that into a positive by filling in for her coworkers to minimize the amount of people in the group home and assisting seniors in her area with groceries. Elaine is our light, brightening our days when the darkness of present situation seems unending. She gives her coworkers hope through her compassion, dedication and generosity." - Mona, Elaine’s coworker
Elaine, Rehoboth is blessed to have you – thank you for all you do.
It can be difficult to switch programs at any time, let alone in the middle of a pandemic. But for Lea, a client services worker in Rehoboth’s Northwest region, this was a challenge she welcomed with style and grace. Energetic, easy going, helpful, a team player; these are just some of Lea’s amazing qualities. She is confident in her position and what is expected of her which is evident by the ease in which she has settled into her new program.
Lea, Rehoboth is blessed to have you – thank you for all you do.
Having co-workers that you trust, can laugh and relax with can turn a good job into a great one. Callista, a client services practitioner in Edmonton, is that co-worker. She takes the time to make personal connections with not only the clients but her fellow workers as well. Callista has a unique way of relating to her co-workers when sharing information that makes it seem easy and not at all in a day’s work. Throw in some laughter and signing and what more could you ask for? Working with this wonderful woman is the best way to start your day!
Callista, Rehoboth is blessed to have you – thank you for all you do.
Since the start of the Pandemic, Brenda, an Edmonton region client services practitioner, has been supportive, positive and has just gone with the flow. There have been many ups and downs over the past couple of months and she’s handled every situation with dignity for herself and the clients, respect for Rehoboth’s policies and procedures and with love and God in her heart. Brenda’s creativity really shines through different ideas to keep the individuals she supports busy and having fun while stuck at home. With a coworker, Brenda created a makeshift store for an individual who loves to shop and a virtual cooking class for another individual. Brenda continuously goes out of her way to ensure the clients have everything they need; she is a treasured part of the team. Brenda, Rehoboth is blessed to have you – thank you for all you do.
Lea-Ann, a client services practitioner in the Edmonton region, has recently adapted to working in residential as the vocational program is closed due to the pandemic. She has rolled with every new instruction that came in (almost daily at the beginning of Covid) and made all the changes on the fly with a smile on her face. Lea-Ann is quick to offer help and ask questions if she’s unsure while supporting individuals with grace and care. She is truly a pleasure to work with and easily turns coworkers into life-long friends.
Lea-Ann, Rehoboth is blessed to have you – thank you for all you do.